Check out our most frequently asked questions below. If you still need help, please contact us here.
Shipping
When will my order ship?
Standard Delivery – 7-10 Business Days
Express shipping will vary depending on location.
You can expect your order to arrive within the standard delivery timeframe. Once your order ships you will receive an email with tracking information. Your order may arrive sooner than the standard delivery timeframe. Please also note that the standard delivery timeframe is an estimate only and is not guaranteed.
How long will shipping take?
Standard Delivery – 7-10 Business Days
Express shipping will vary depending on location.
Returns
How can I make a return?
Email us at aopty@arthurolivur.com and we will help you!
Are returns free?
Customers are entitled to a 21 day return from order date. Product must be undamaged. Refund is returned except for shipping costs. If item or items are deemed to be damaged once received from the purchaser, the product costs will not be refunded.
When will I receive my refund?
You refund will be processed once the product is received and reviewed.